Legal Pages

What are cookies?

In short, cookies are small files that the website places on the device where you are accessing our website (desktop, smartphone or tablet), and which collect a varied set of information about your navigation on the platform.

They are used to recognize users on future visits, ensuring the correct performance of the features.

They are also used to facilitate your experience and make it more intuitive and simple, without damaging your computer.

The cookies used on the Elivretek website do not violate your privacy security (that is, they are anonymous data) and their main purpose is to collect information of a generic nature.

What are cookies used for?

The information collected by cookies on our platform translates into numerical estimates, usage patterns and adaptation of the website and content to our users.

The information aggregated by them is used exclusively to improve the technical performance of our website and your user experience as a consumer.

Does this website use collected cookies for other purposes?

No! The collected cookies do not store any type of consumer’s personal information that may be considered sensitive.

Likewise, we also do not use cookies to forward advertising to users, whether for our own or third-party advertising purposes.

From time to time, we test new features and make changes to the structure of the site. When we test new features these cookies may be used to ensure you have a good experience whilst ensuring that we understand which optimisations our users most appreciate.

Who uses the information stored in cookies?

The information stored in cookies is used exclusively by us, through the Google Analytics service and other similar platforms, which have exclusively statistical purposes.

Is it possible to disable the use of cookies?

Yes, cookies can be disabled in your browser. However, by carrying out this action, you fail to contribute to the continuous improvement that we always intend to offer our users.

To block or delete cookies, you can do so by modifying your browser settings in the “Preferences” or “Tools” menu. For more details on configuring cookies, consult the “Help” menu of your browser.

Types of cookies that you can find on our website

There are several types of cookies that you can find on the website, which are used to anonymously monitor your activity on the platform.

Each of them has a specific function, and the compilation of all the data collected is what allows us to optimize your browsing experience.

1 – Strictly necessary cookies

They are those that allow the user to access all the functionalities of the platform, being indispensable for the use of all the options of our website.

2 – Analytical cookies

They essentially collect statistical data and are used to improve the website’s functionality, ensuring a better user and browsing experience.

3 – Functionality cookies

These are those that allow you to register and save your preferences regarding the use of the Elivretek platform, so that you do not need to configure it again in the future.

4 – Third-party cookies

These are cookies installed in your browser by advertising companies that have linked ads on our platform, thus allowing the display of ads that best fit your personal preferences.

It is important to note that we use advertisements to offset the costs of running this website and provide funding for its development.

The behavioral advertising cookies used by this website are intended to ensure that we provide you with the most relevant advertisements, where possible, anonymously and by tracking your interests and displaying similar things that may be of interest to you.

How to manage cookies

It is possible to manage in detail the cookies of all the websites you visit. To do so, you must follow these steps:

internet explorer

1) Access the “Tools” menu and click on “Internet Options”;

2) Then, in the “Privacy” tab, choose the option “Accept all cookies”;

3) Click Ok to finish.

firefox

1) Click on the “Tools” menu;

2) Choose “Options”;

3) On the top panel, click on “Privacy”;

4) Click on the option “Accept cookies from websites”;

5) Save all settings by clicking “OK”

chrome

1) Click on “Settings”;

2) Go to “content settings”;

3) Select the option “Allow local data storage”;

4) Click OK to save

Newsletters

Users accept that Elivretek may send newsletters to the e-mails of Users registered on the Portal with information, offers or promotions, whenever they have given consent to this functionality on the Portal.
If the User does not wish to receive newsletters from Elivretek, he must select the “Removal from the mailing list” option found at the end of each email sent.

GDPR

The purpose of this Privacy Policy is to confirm this commitment and the respect that DGEG has for the rules of privacy and protection of personal data, being applicable to all activities carried out within the scope of its attributions and describing the purposes for which data is collected. by DGEG, how they are treated and stored, with whom they are shared, for how long they are kept and what are the rights of the data subjects.
Personal data is understood to be information relating to an identified or identifiable natural person – “data subject” –, being considered identifiable a person who can be identified, directly or indirectly, by reference to an identifier, namely, a name, a civil or tax identification number, location data, electronic identifiers, or other specific elements of physical, physiological, genetic, mental, economic, cultural or social identity of the natural person.

This Privacy and Data Protection Policy is not an exhaustive description of all data processing operations carried out by DGEG. It will be updated whenever significant changes occur in processing operations.
This document is also complemented by specific policies aimed at certain operations and procedures that are interrelated with the data processing operations described herein.
In order to comply with the duty of transparency imposed by the General Data Protection Regulation (GDPR) in the procedural terms indicated and the legislation in force on the protection of natural persons with regard to the processing of personal data and the free movement of such data (Law no. 58/2019 of 8 August, which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679 of the Parliament and of the Council, of 27 April 2016), this Privacy and Data Protection Policy will be incorporated, by way of reference, in various forms used by the DGEG in the collection of personal data.
The processing of personal data carried out by the DGEG is in accordance with this Policy, with the guidelines of the national supervisory authority – the National Data Protection Commission (CNPD), as well as with the recommendations and guidelines of the Data Protection Officer of the DGEG (DPO-GEG).

Alternative dispute resolution

For the resolution of any disputes arising from contractual relationships to which these Terms and Conditions apply, or disputes of an extra-contractual nature that are, in any way, connected with the services provided through the Portal, the court of the district of the headquarters will be competent. of society.
In the event of a consumer dispute, as established in Law n.º 144/2015, of September 8, the consumer may resort to the online European Dispute Resolution Platform (available at http://ec.europa.eu/consumers/ odr) or to the following alternative consumer dispute resolution bodies:

CNIACC – National Center for Information and Arbitration of Consumer Disputes (www.arbitragemdeconsumo.org);

CIMAAL – Information, Mediation and Arbitration Center for Consumer Conflicts in the Algarve (www.consumidoronline.pt/);

Coimbra District Consumer Conflict Arbitration Center (www.centrodearbitragemdecoimbra.com);

Lisbon Consumer Dispute Arbitration Center (www.centroarbitragemlisboa.pt);
Porto Consumer Information and Arbitration Center (www.cicap.pt);

Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court (www.triave.pt);

Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (www.ciab.pt);

Consumer Dispute Arbitration Center of the Autonomous Region of Madeira (https://www.madeira.gov.pt/cacc/Estrutura/O-Centro-de-Arbitragem).

For more information, consult the Consumer Portal at:

www.consumidor.pt.